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General Information

General Information

Site information including account questions, order status, turnaround times and more

Rachelle avatar Kevin avatar Irene avatar +2
12 articles in this collection
Written by Rachelle, Kevin, Irene and 2 others
About Us

Customer Service Hours

We're here to answer any of your questions. We've listed how you can contact our customer service team.
Irene avatar
Written by Irene
Updated over a week ago

Quality Control and Assurance

Our promise to you is simple. We work hard to make sure you are 100% satisfied with your projects. Your happiness is our top one priority.
Irene avatar
Written by Irene
Updated over a week ago

Payment Information

Now sure which payments we accept? Below, we've listed the payment options we accept.
Rachelle avatar
Written by Rachelle
Updated over a week ago

Do We Offer Coupons or Promo Codes?

Find out why we do not offer coupons or promo coupons.
Rachelle avatar
Written by Rachelle
Updated over a week ago

Our Commitment to the Environment

Find out how we are minimizing our environmental impact and respecting the environment. From our paper, ink, and recycling.
JenM avatar
Written by JenM
Updated over a week ago
What It All Means

Print Order Status

When placing your order, you'll receive updates in real time. We've included a brief description of each status.
Kevin avatar
Written by Kevin
Updated over a week ago

Product Turnaround Times

Product times vary from the product, stock, and finish. We break down production days and the different turnaround times.
Natalie avatar
Written by Natalie
Updated over a week ago

Printing Terms and Graphic Design Glossary

Not sure what a term or word means? We define and explain some of the popular terms used in the graphic design and print industry.
Kevin avatar
Written by Kevin
Updated over a week ago
The Fine Print

What are Our Terms and Conditions

You can read about our terms and conditions here.
Kevin avatar
Written by Kevin
Updated over a week ago

Our Reprint and Refund Policy

If you believe your print job is defective or has not otherwise met your requirements, please contact us. See below for more information.
Irene avatar
Written by Irene
Updated over a week ago

Shipping Policy

Interested in learning about our shipping policy? We've listed everything you need to know about our guidelines and shipping policies below.
Natalie avatar
Written by Natalie
Updated over a week ago

Privacy and Security

We are committed to protecting the privacy of our customers. To learn more, please take a look at our privacy statement.
Kevin avatar
Written by Kevin
Updated over a week ago