Advice and answers from the Primoprint Team
Artwork & Files
Here is a complete list of guidelines for setting up standard print files. We'll cover proper file setup, mask file setup, and additional helpful resources.



Direct Mail
Information about targeted direct mail services

EDDM® (Every Door Direct Mail)
We offer two types of EDDM® solutions; Full Service and EDDM® Retail (also called Print Only).


Product Information
Descriptions and Specifications of our paper stocks, finishes and products

General Information
Site information including account questions, order status, turnaround times and more


Shipping
You'll find information, procedures, and options regarding general shipping, blind shipping, and economy shipping.

Large Format Artwork & Files
Guidelines for setting up files for banners, signs and flags

Graphic Design Services
Information about our in-house graphic design services. Whether you're needing a design edit or a new product or logo design, we can help.

Variable Data
Guidelines for digital envelopes, events tickets, and NCR forms with numbering

BAP - Business Account Platform
Information and support articles relating to the Primoprint Business Account Platform (BAP)

Online Account
General information about your online account.

Purchased Mail Lists
Information related to Purchased Mailing Lists for Target Direct Mail Campaigns
