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Artwork & Files

Here is a complete list of guidelines for setting up standard print files. We'll cover proper file setup, mask file setup, and additional helpful resources.

Direct Mail

Information about targeted direct mail services

EDDM® (Every Door Direct Mail)

We offer two types of EDDM® solutions; Full Service and EDDM® Retail (also called Print Only).

Product Information

Descriptions and Specifications of our paper stocks, finishes and products

General Information

Site information including account questions, order status, turnaround times and more


You'll find information, procedures, and options regarding general shipping, blind shipping, and economy shipping.

Large Format Artwork & Files

Guidelines for setting up files for banners, signs and flags

Graphic Design Services

Information about our in-house graphic design services. Whether you're needing a design edit or a new product or logo design, we can help.

Variable Data

Guidelines for digital envelopes, events tickets, and NCR forms with numbering

BAP - Business Account Platform

Information and support articles relating to the Primoprint Business Account Platform (BAP)

Online Account

General information about your online account.

Purchased Mail Lists

Information related to Purchased Mailing Lists for Target Direct Mail Campaigns