Production times vary depending on the product, stock, and finish. Each product will display all available turnaround times* after you have selected your product and options.
*We cannot offer rush production on any items at this time. Please note that the turnaround time shown when placing your order is estimated. Due to Covid-related issues affecting the supply chain and staffing, lead times may be longer than those shown on your ordering screen. If you have a firm deadline, we advise you to live chat with a Customer Service Representative so they can track your order. Production turnaround times cannot be guaranteed at this time. *
2 - 4 Business Days
All production-ready jobs received and confirmed by no later than 12:00 noon EST will be ready to ship between the second business day after receipt and the end of business on the fourth business day after receipt.
Examples of available products and finishes:
Silk Laminated: Business Cards | with Spot UV
32PT ModCard™: Business Cards
Spot UV Coated: Business Cards | Postcards
Inline Foil: Business Cards | Postcards | Brochures
Coroplast Yard Signs
Every Door Direct Mail® Postcards
5 - 7 Business Days
All production-ready jobs received and confirmed by no later than 12:00 noon EST will be ready to ship between the fifth day after receipt and the end of business on the seventh business day after receipt.
Examples of available products and finishes:
Foil Stamped Silk Laminated: Business Cards
Plastic Cards
Custom Order Items
Production days are Monday - Friday only, with exceptions for stated holidays.
When determining turnaround times, orders placed before Noon EST with approved, print-ready files will count the order day as the first business day of the production turn cycle. Orders placed after noon EST will be counted towards the next business day. Requesting proofs may delay the turnaround time as we will not put the order into production until the proofs are approved.
Please note: Turnaround starts from the time we have inspected the files and approved them for print. If Primoprint does not deem the files production ready (e.g., those with problems or requiring proof), a job has revised files, is placed on hold, or is awaiting proof approval, the turnaround starts from the time the approval is provided.
Our turnaround times refer solely to production. Once production is complete, it may take up to one business day for orders to ship. Our goal is to release all jobs as soon as completion of production allows. The last day of your turn-around time is not a guaranteed "in hands" date.
While we attempt to meet or exceed the stated turnaround times, turn times are not guaranteed. A variety of issues, including but not limited to equipment failure, weather conditions, production errors, etc., may create unplanned delays. If your order is time-sensitive, we recommend contacting us before placing your order.
Updated 5/9/2022