To ensure the best possible results, we suggest that you familiarize yourself with our print specifications and guidelines. We do our best to provide you with detailed information while trying to avoid fancy print jargon. We understand that some of these specifications can be difficult to understand from time to time so if you ever have a question, please do not hesitate to ask.
Single-page PDFs are best for each file (front, back, spot UV mask files, etc.). Our system currently doesn’t support PDFs with multiple pages. In addition to PDF files, we also accept JPEG & TIFF files with our automated file upload and preview system.
Other accepted file types are AI, EPS and PSD files. Using these file types may delay the preview and proofs as they will need to be reviewed manually. If you ever need assistance in converting your files, please do not hesitate to ask.
Preferred file format: single-page PDF
Additional accepted formats with online proofing: JPG, TIF
Other acceptable formats (may delay processing): AI, EPS, PSD
All files should be created and saved as CMYK. We can convert RGB files for you, but please be aware the colors will not print the same as what you see on your screen. We do not print Pantone PMS Spot Colors.
Accepted Colors: CMYK
Not Supported: Pantone, RGB
Bleed and Crop Marks
Most products require a bleed of 0.0625" on all sides. A larger bleed area is fine, even though a warning will appear when you upload. Check the preview carefully to make sure everything is in the right place.
Crop marks are not needed, but you may include them if you prefer. Including crop marks may display a warning about your file dimensions.
Bleed Area (most products): 0.0625”
Bleed Area (Roll Labels): 0.1875”
Crop Marks: Not needed
For projects created in programs like Photoshop or as a JPG or TIF file (raster images), Primoprint recommends a resolution of 300DPI.
Though vector (Illustrator, Corel Draw) and PDF files do not have a resolution, images or photos placed into your vector graphic or PDF should be 300DPI and converted to CMYK before inserting into your design. Adding images to a vector graphic do not change their format.
Resolution Requirements: 300DPI
For best results, convert all fonts to outlines or embed the fonts in the PDF when saving or exporting.
Fonts: Convert to outlines or embed
Primoprint recommends using our provided layout templates for Adobe Photoshop or Illustrator. You can download our templates here.
Templates Available: Photoshop & Illustrator
Primoprint does accept borders on jobs. However, we do not recommend them on smaller pieces like business cards and hang tags.
Because artwork can shift up to 0.0625” in any direction during printing, this can create uneven borders. If your design requires borders, we recommend making them as large and wide as possible so that any shifts that may occur aren’t noticeable.
If you have any questions regarding borders or shifts and how to set up your files correctly, feel free to contact us.
Shift: 0.0625” possible in all directions
Primoprint offers both 1/4’’ (0.25’’) and 1/8’’ (0.125) round radius on some standard size business cards and postcards. You have the option to select to have all four corners rounded or two opposite corners rounded.
Rounded Corner Sizes: 0.25” and 0.125”
Positions: 4 Corners or 2 opposite corners
Before getting started with your project, our Processing Team inspects each file to make sure they are print ready. If they have any concerns, they will place your order on hold and contact you.