The Account Dashboard is where you can manage all aspects of your Primoprint account. To go there, click the account icon in the upper-right corner of the site, then select Account Dashboard.
Account Dashboard - From your Account Dashboard, you'll find a summary of your Most Recent Orders and Quotes, as well as any Invoices, Credits, and links to items like your Profile, Address Book, and more.
Orders - Your account's order history shows a detailed summary of all orders placed with Primoprint. You can filter these orders by status or use the search by to search by order number, job name, and product type.
To view the details of a particular order, click the View Details button on the right. From here, you can see the following details:
Order date and time of purchase
Ship to address and blind ship address (if applicable)
Payment method used
Shipping method selected
Estimated delivery date
Size and type of product ordered
Sides printed
Quantity
Production turnaround time
Job Status
Subtotal
Shipping cost
Any applicable sales tax
Order Timeline tab: Shows when we reviewed and commented on the order
Receipt button: Allows you to download a receipt for the order
Quotes - If you've submitted a Custom Order Request Form, our Estimating Department will provide pricing for that item here. From here, you can review the quote and either approve or reject it. Approving a quote will add it to your cart for easy ordering.
Address Book - Your address book contains every address you've used when placing an order. From here, you can add a new address, edit an existing one, set a Default Shipping Address, and set a Default Blind Shipping Address.
Invoices - If we've approved your account for invoicing, you can view your invoiced orders, a summary of the balance due, and make payments towards your account.
Account Credits - If you have a credit balance on your account, you can view it here.
Profile - This is where you can update your first and last name, phone number, company name, and add a secondary email address to your account.
Change Password - If you'd like to update your password or make it more secure, you can do that here.
Deactivate Account - If you'd like to close your Primoprint account, you can do that here. Please note that once deactivated, you will no longer be able to access your account, including your order history, files, invoices, credits, etc.
Logout - Click here to log out of your account.
If you have any further questions about managing the details of your Primoprint account, please contact us for assistance.