Primoprint ships directly from our facilities across the US to locations in the US, Canada, and internationally.
Shipping rates are based on package dimensions and weight and are determined in real time on our website. You can receive shipping estimates on the product page by selecting a quantity and entering a shipping address without an account or adding the item to your cart.
Group Shipping
At this time, we offer group shipping on multiple sets of some products that have the same specifications and quantities. All other products are shipped as they're completed. Unfortunately, due to the weight and dimensions of various products, we are unable to group ship different products and quantities.
If group shipping is available, those items will automatically be grouped, and the shipping prices shown in your cart will reflect this.
Packaging / Drop Shipping / Blind Shipping
All packages are shipped in unmarked boxes without invoices or packing slips. The only reference to Primoprint is the mandatory return address on the shipping label.
You can replace the return address with your business or another name and address by selecting "Blind Ship" to completely hide the source of the product.
P.O. Boxes
We are unable to deliver to a P.O. Box. You must provide a valid residential or business address for delivery.
Shipping Accounts
Primoprint does not provide an option to apply shipping charges to your shipping account or to use your preferred carrier.
Local Pick Up
Primoprint does not offer local pick-up service from our manufacturing facilities.
Address Verification
Our website is equipped with an Address Verification system that checks all addresses for accuracy. Please make sure that the verified address is correct, all elements are spelled correctly, and that it includes the correct suite, unit, street number, and zip code.
Any packages returned or rerouted due to an incorrect address are subject to reshipment fees.
International Customs Fees
All international customers are responsible for paying the customs fees (i.e., taxes, duties, etc.) to the carrier upon receiving the order. Primoprint does not quote or pre-pay import fees or taxes for shipments arriving in the destination country. Your shipment may incur additional costs upon arrival, which we are unable to predict at the time of your order. We cannot provide advance estimates for these fees. Primoprint will not be held responsible for any returned or abandoned shipments due to unpaid import fees or duties. Furthermore, we do not offer refunds for shipping or product costs if the recipient chooses not to pay these fees.